Frequently Asked Questions

What is massage therapy?

Massage therapy benefits people of all ages. While it benefits the injured, the ill and the stressed, the strength of massage therapy in preventing illness and conditions before they develop cannot be overlooked. Massage therapy can be used in the treatment of both acute and chronic stages of conditions.

The following is a list of conditions for which massage therapy, when provided by a Registered Massage Therapist, can prove beneficial:

  • Anxiety and depression
  • Asthma and Emphysema
  • Back, leg, and neck pain
  • Cancer
  • Carpal tunnel syndrome (repetitive strain)
  • Chronic Fatigue syndrome
  • Dislocations
  • Fibromyalgia
  • Fractures and edema
  • Gastrointestinal disorders
  • Reducing or eliminating pain
  • Improving joint mobility
  • Improving circulation
  • Improving immune system functioning
  • Increasing lymphatic drainage
  • Reducing depression and anxiety
  • Reducing tension within muscles
  • Increasing body awareness

Registered Massage Therapists will also describe the treatments to be provided to ensure that you are comfortable with them. Your consent is sought before treatment is provided. If you are uncomfortable, your RMT wants you to let them know immediately, whether that discomfort involves the treatment, draping or any pain you may experience.

Be sure and discuss the most effective means of treatment with your Massage Therapist.

What is a Registered Massage Therapist?

Massage therapy is a regulated health profession in Ontario and as such, massage therapy should be performed by a Registered Massage Therapist. (RMT or MT).

A Registered Massage Therapist is an individual who has:

  • Completed competency-based education at educational institutions recognized by the Government of Ontario;
  • Studied anatomy, physiology, pathology, physical assessment, neurology, treatments, and other subjects;
  • Completed a minimum of 150 clinical hours;
  • Successfully completed examinations from and have been “registered” by the College of Massage Therapists of Ontario (the College) in accordance with the Regulated Health Professions Act and the Massage Therapy Act;
  • Maintained their registration by participating in continuing education and a Quality Assurance Program that assists them in the maintenance of high professional standards and quality care of their clients;
  • Only members of the College are permitted to use the title, Massage Therapist or Registered Massage Therapist or the designation of RMT or MT. All members of the Ontario Massage Therapist Association must be registered with the College and are therefore registered massage therapy practitioners.
Can anyone receive massage therapy?

Yes, massage therapy is appropriate for individuals of all ages, however, there are some conditions for which massage therapy is not appropriate. A qualified Massage Therapist (RMT or MT) is trained to recognize these cases.

Do you need a physicians referral?
To see a Registered Massage Therapist you do not need a doctor’s referral, however some insurance companies do require one in order to be covered by your extended health care benefits.
What should I expect on my first visit?

On your first visit you will be asked to complete a confidential health history form which will be reviewed in the privacy of the treatment room. In order to develop a safe and effective treatment plan the initial process may involve some assessment, palpation and testing.

Your Registered Massage Therapists will also describe the treatments to be provided to ensure that you are comfortable with them. Your consent is sought before treatment is provided. If you are uncomfortable, your RMT wants you to let them know immediately, whether that discomfort involves the treatment, draping or any pain you may experience.

Your privacy will be respected at all times. The therapist will leave the room so that you may disrobe and cover yourself on the table. You may remove as little of your clothing as you are comfortable with. During the treatment, you will be draped so that only the part of your body being treated is uncovered.

Communication is a key element of an effective massage and ensures that your treatment goals are being met. You will have the opportunity to give feedback throughout the treatment to have the pressure adjusted to meet your needs.

For your first visit it is recommended a treatment time of 45 to 60 minutes. This will provide adequate time to complete a thorough assessment of your health status and provide an effective treatment.

Do I have to remove all my clothing?
Massage Therapists can provide important treatment whether you elect to remove any, some, or all of your clothing. All RMTs are trained in proper draping procedures to ensure that your privacy is completely respected at all times during treatment. Your comfort and ability to relax is paramount to effective treatment.
How often should I have massage therapy?
Some people believe that one treatment is enough; however, massage therapy is most beneficial in acute conditions when used over a series of treatments and then followed up with maintenance or preventive treatments.

Through mutual discussion, your Massage Therapist can help you establish a program which fits your physical needs and lifestyle. Your Massage Therapist is most interested in your recovery and in the maintenance of your health. Any recommendation for further treatment is being made by a qualified health professional and is made with your utmost care in mind.

What forms of payment are accepted?

At Bayview Sheppard RMT we accept Cash, VISA, Master Card, and Debit. A receipt will be issued to submit to your extended health care insurance plan.

Does my health care plan at work cover Massage Therapy?
Registered Therapists are recognized under provincial health legislation, and as a result are covered by most extended healthcare plans.

Many health care plans offer full or partial massage therapy coverage. Depending on the benefit package, you may have up to $1000 per year of RMT coverage. You can also be covered under your spouse or common law partner’s insurance policy.

Occasionally a physician’s referral may be required. Check with your Human Resource Department at work for extended health care benefits available to you.

If I am pregnant, can I receive massage therapy?

Definitely from conception to birth! Pregnancy affects your body in a multitude of ways. Below are just some of the ways massage can help you adjust to your new changes and feel great:

  • Reduce stress, promote relaxation, facilitate transitions through emotional support and physical nurturing;
  • Reduce edema and blood pressure, relieve varicose veins, and increase blood and lymph circulation;
  • Relieve stress on weight-bearing joints (ankles, low back, pelvis);

Recent medical journals have published positive results from massage therapy during pregnancy. The results tell it all:

  • Reduced anxiety and improved mood;
  • Better sleep;
  • Less back pain;
  • Reduced norepinephrine levels (stress hormones)

For more FAQ and answers on pregnancy massage, click here.

Should I leave a tip for my RMT?

In lieu of gratuity, your return visits to the clinic are the best tip and referrals of a family member, friend, or co-worker are greatly appreciated.